Privacy Policy

CutMyLoan.com (“CutMyLoan”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal and financial information you share with us. This Privacy Policy outlines how we collect, use, share, and safeguard your data, along with your rights and choices.

By accessing or using our website, forms, or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect two types of information:

a. Personally Identifiable Information (PII)

Collected when you:

• Fill a form on our website (via Zoho Forms or other secure providers)
• Communicate with our advisors (via Call, Email, or WhatsApp)
• Subscribe to our services

This includes:

• Full Name
• Phone Number
• Email Address
• Financial Data (e.g., existing loan details, credit card debt, EMI history, liabilities)

b. Non-Personal Data

Automatically collected through tools like Google Analytics and Meta Pixel:

• Browser and Device Type
• Time Zone and IP Address
• Pages Visited
• Language Preference
• Referring URL

2. How We Collect Data

• Online Forms: We use secure third-party forms (such as Zoho Forms) to capture basic contact details and eligibility criteria.
• Call/WhatsApp Follow-ups: Advisors collect specific financial information directly from you during confidential conversations.
• Tracking Tools: We use Google Analytics and the Meta (Facebook) Pixel to understand website usage and ad performance.

3. Use of Your Information

We use your data to:

• Provide consultation on debt settlement and legal advisory.
• Customize solutions based on your financial profile.
• Communicate via email, phone, or WhatsApp regarding your inquiry.
• Send relevant service updates, marketing offers, and educational content.
• Improve our website, services, and lead quality.
• Perform internal analysis and reporting.

4. Data Sharing and Disclosure

We do not sell or rent your information to any third party.

We may only share data with:

• Credit Bureaus (e.g., CIBIL, Experian) — only with your explicit consent, to assess your financial standing.
• Internal Advisors — bound by strict confidentiality agreements.
• Legal Authorities — if required by law, legal process, or for fraud prevention.
• Advertising Platforms — We may share hashed data with platforms like Meta (Facebook) to exclude you from future ads or create lookalike audiences, in strict compliance with their data policies.

5. Data Security

Your data security is our top priority:

• We use SSL encryption for all transmissions.
• Client data is stored securely on internal company servers.
• Only limited and authorized team members have access.
• Our website is regularly scanned for vulnerabilities.
• Payment data, if any, is processed through secure third-party gateways (we do not store card data).

6. Data Retention and Deletion Policy

We retain your information only during the course of service. All personal and financial data is automatically deleted within 90 days (3 months) after your service with CutMyLoan ends. This ensures your long-term privacy and data protection.

7. Your Rights

You have full control over your data:

• Request access to your information.
• Ask for corrections or deletion.
• Withdraw consent at any time by writing to us.

8. Use of Cookies and Pixels

We use cookies and tracking pixels (including the Meta Pixel) for:

• Website analytics.
• Customization.
• Retargeted advertising: This allows us to show you relevant ads on platforms like Facebook and Instagram based on your interaction with our website.

You can choose to disable cookies from your browser settings.

9. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices of those sites. Please review their respective policies when visiting.

10. Updates to This Policy

We may update this policy periodically. Continued use of our website means you accept the latest version.

11. Contact Us

For any queries, complaints, or data removal requests:

• Email: support@cutmyloan.com
• Phone: 9211 388 033
• Website: https://cutmyloan.com